CVE-2024-4879
Jelly Template Injection Vulnerability in ServiceNow UI Macros
At a glance Severity CRITICAL 9.3 Exploitation Known exploited (CISA KEV) · added 2024-07-29 Exploited per ENISA since 2024-07-29 EPSS EPSS 99.98 % · percentile 100 (2026-10-27) State PUBLISHED Published 2024-07-10 Updated 2025-10-21 Assigner SN NVD status Analyzed Description ServiceNow has addressed an input validation vulnerability that was identified in Vancouver and Washington DC Now Platform releases. This vulnerability could enable an unauthenticated user to remotely execute code within the context of the Now Platform. ServiceNow applied an update to hosted instances, and ServiceNow released the update to our partners and self-hosted customers. Listed below are the patches and hot fixes that address the vulnerability. If you have not done so already, we recommend applying security patches relevant to your instance as soon as possible.
Scores Version Score Vector Scored by CVSS 4.0 CRITICAL 9.3 CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N SN CVSS 3.1 CRITICAL 9.8 CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H SN CVSS 4.0 CRITICAL 9.3 CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X NVD · psirt@servicenow.com (Secondary) CVSS 3.1 CRITICAL 9.8 CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H NVD · psirt@servicenow.com (Secondary) CVSS 3.1 CRITICAL 9.8 CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H NVD · nvd@nist.gov (Primary)
Weaknesses (CWE)
European references
Affected configurations (NVD CPE) cpe:2.3:a:servicenow:servicenow:utah:-:*:*:*:*:*:*cpe:2.3:a:servicenow:servicenow:utah:early_availability:*:*:*:*:*:*cpe:2.3:a:servicenow:servicenow:utah:patch_1:*:*:*:*:*:*cpe:2.3:a:servicenow:servicenow:utah:patch_1_hotfix_1:*:*:*:*:*:*cpe:2.3:a:servicenow:servicenow:utah:patch_1_hotfix_1a:*:*:*:*:*:*cpe:2.3:a:servicenow:servicenow:utah:patch_1_hotfix_1b:*:*:*:*:*:*cpe:2.3:a:servicenow:servicenow:utah:patch_1_hotfix_2:*:*:*:*:*:*cpe:2.3:a:servicenow:servicenow:utah:patch_10:*:*:*:*:*:*cpe:2.3:a:servicenow:servicenow:utah:patch_10_hotfix_1:*:*:*:*:*:*cpe:2.3:a:servicenow:servicenow:utah:patch_10_hotfix_2:*:*:*:*:*:*cpe:2.3:a:servicenow:servicenow:utah:patch_10a:*:*:*:*:*:*cpe:2.3:a:servicenow:servicenow:utah:patch_10a_hotfix_1:*:*:*:*:*:*cpe:2.3:a:servicenow:servicenow:utah:patch_2:*:*:*:*:*:*cpe:2.3:a:servicenow:servicenow:utah:patch_2_hotfix_1:*:*:*:*:*:*cpe:2.3:a:servicenow:servicenow:utah:patch_2_hotfix_2:*:*:*:*:*:*cpe:2.3:a:servicenow:servicenow:utah:patch_2_hotfix_3:*:*:*:*:*:*cpe:2.3:a:servicenow:servicenow:utah:patch_2_hotfix_4:*:*:*:*:*:*cpe:2.3:a:servicenow:servicenow:utah:patch_3:*:*:*:*:*:*cpe:2.3:a:servicenow:servicenow:utah:patch_3_hotfix_1:*:*:*:*:*:*cpe:2.3:a:servicenow:servicenow:utah:patch_3_hotfix_1b:*:*:*:*:*:*cpe:2.3:a:servicenow:servicenow:utah:patch_4:*:*:*:*:*:*cpe:2.3:a:servicenow:servicenow:utah:patch_4_hotfix_1:*:*:*:*:*:*cpe:2.3:a:servicenow:servicenow:utah:patch_4_hotfix_2:*:*:*:*:*:*cpe:2.3:a:servicenow:servicenow:utah:patch_4_hotfix_2a:*:*:*:*:*:*cpe:2.3:a:servicenow:servicenow:utah:patch_4_hotfix_2b:*:*:*:*:*:*cpe:2.3:a:servicenow:servicenow:utah:patch_4_hotfix_3:*:*:*:*:*:*cpe:2.3:a:servicenow:servicenow:utah:patch_4_hotfix_3b:*:*:*:*:*:*cpe:2.3:a:servicenow:servicenow:utah:patch_4_hotfix_4:*:*:*:*:*:*cpe:2.3:a:servicenow:servicenow:utah:patch_4_hotfix_4b:*:*:*:*:*:*cpe:2.3:a:servicenow:servicenow:utah:patch_4_hotfix_5:*:*:*:*:*:*cpe:2.3:a:servicenow:servicenow:utah:patch_5:*:*:*:*:*:*cpe:2.3:a:servicenow:servicenow:utah:patch_5_hotfix_1:*:*:*:*:*:*cpe:2.3:a:servicenow:servicenow:utah:patch_6:*:*:*:*:*:*cpe:2.3:a:servicenow:servicenow:utah:patch_6_hotfix_1:*:*:*:*:*:*cpe:2.3:a:servicenow:servicenow:utah:patch_6_hotfix_2:*:*:*:*:*:*cpe:2.3:a:servicenow:servicenow:utah:patch_7:*:*:*:*:*:*cpe:2.3:a:servicenow:servicenow:utah:patch_7_hotfix_1:*:*:*:*:*:*cpe:2.3:a:servicenow:servicenow:utah:patch_7_hotfix_2:*:*:*:*:*:*cpe:2.3:a:servicenow:servicenow:utah:patch_7a:*:*:*:*:*:*cpe:2.3:a:servicenow:servicenow:utah:patch_7b:*:*:*:*:*:*+50 more Affected products Product Versions ServiceNow · Now Platform affected 0 < Utah Patch 10 Hot Fix 3 ; affected 0 < Utah Patch 10a Hot Fix 2 ; affected 0 < Vancouver Patch 6 Hot Fix 2 ; affected 0 < Vancouver Patch 7 Hot Fix 3b ; affected 0 < Vancouver Patch 8 Hot Fix 4 ; affected 0 < Vancouver Patch 9
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