CVE-2026-102490

Local privilege escalation in Zammad v1.5.0 to v7.2.2 installed via DEB or RPM package

At a glance

Severity
HIGH 8.5
Exploitation
Known exploited (CISA KEV) · added 2026-10-02
Exploited per ENISA since 2026-09-30
EPSS
EPSS 0.86 % · percentile 58 (2026-10-27)
State
PUBLISHED
Published
Updated
Assigner
DIVD
NVD status
Analyzed

Description

Zammad packages built with packager.io (DEB and RPM) could have allowed a local attacker who already had file system write privileges as the unprivileged zammad service account to escalate to full root privileges on the host. Service processes began running as root and executed files that were owned and writable by the zammad account before dropping their identity to that account. An attacker holding that foothold could have escalated within seconds, because the affected services were restarted automatically whenever they stopped; no administrator interaction was required. Only installations from the DEB and RPM packages were affected — installations from source or the official container images were not. All released packaged versions were affected.

Scores

VersionScoreVectorScored by
CVSS 4.0HIGH 8.5CVSS:4.0/AV:L/AC:L/AT:N/PR:L/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N/E:A/AU:Y/V:DDIVD
CVSS 4.0CRITICAL 9.4CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:P/VC:H/VI:H/VA:H/SC:H/SI:H/SA:H/E:A/AU:Y/V:CDIVD
CVSS 4.0CRITICAL 9.4CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:P/VC:H/VI:H/VA:H/SC:H/SI:H/SA:H/E:A/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:Y/R:X/V:C/RE:X/U:XNVD · csirt@divd.nl (Secondary)
CVSS 3.1HIGH 7.8CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:HNVD · nvd@nist.gov (Primary)

Weaknesses (CWE)

European references

Affected configurations (NVD CPE)

Affected products

ProductVersions
Zammad GmbH · Zammadaffected 1.5.0 < 7.2.2 ; unknown * < 1.5.0 ; unaffected 7.2.2 < *

References

Sources

SourceLicence
CVE List (CVEProject cvelistV5)CVE Program Terms of Use
CISA Known Exploited VulnerabilitiesCC0 1.0
EPSS (FIRST.org)FIRST — attribution requested
ENISA EUVDENISA — reproduction authorised, source acknowledged
NVD (NIST) via fkie-cad/nvd-json-data-feedsPublic domain — this product uses data from the NVD API but is not endorsed or certified by the NVD